Oversee, review and train our external support staff
Maintain, evolve and enforce our policies and workflows
Manage all our communication channels, e.g. Games Website, Discord, Facebook, Forums, Reddit, Steam, Twitter for one of our games
Collect user feedback and communicate it to the relevant stakeholder within Bytro
Your goal: Support all players so that they have the best possible gaming experience
We are looking to fill the following hours per week:
English and German Community Management: 20h French Community Management: 20h
As compensation we are offering 11€ per hour and the scheduling of the hours is open to negotiation. This position requires regular on-site office visits.
Preferred starting date: May 2022.
Your profile
Excellent knowledge of English and German or French
You are comfortable and capable of communicating on various digital platforms (Social Media, game chat, etc.) and audiences (1on1, small and big groups).
You are able to empathize with our players’ viewpoints
You are forward-thinking and choose your statements and actions accordingly.
You are open, friendly and a genuine team player
You are self-organized and self-motivated
NICE TO HAVE
Knowledge of additional languages
Previous community management experience preferably in gaming
You are a gamer yourself and you are passionate about our games or strategy games in general
What we offer
Flexible working hours
A work laptop will be provided
A healthy work-life balance with the option to work from home (even after COVID)
The chance to get insights into the game development industry
At Bytro we strive to develop high-quality strategy games and make them accessible for all players around the world. In our eyes game development is a promise for fun and entertainment – that’s what we live and aim for!
As part of the Swedish Stillfront group, we create grand strategy games that are played by over 12 million players in 150 countries and 13 languages all over the world. Our office is located in Hamburg’s world-famous St. Pauli district, with a stunning 360° view of the harbor and the Elbe river and easy access to public transport.
Our staff is multicultural and international. We have flat hierarchies, open communication culture, and support the autonomous work of our agile working teams. We believe in efficient work where each of our employees contributes to the success of our games. Learn more about Bytro and watch our most recent company clip:
Thank you for considering a career at Bytro. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to jobs@bytro.com.
