Working Student (f/m/x) for Community Management

Working Student, Full-time · Hamburg / Remote

Your tasks
  • Coordinate with our voluntary support staff daily

  • Oversee, review and train our external support staff

  • Maintain, evolve and enforce our policies and workflows

  • Manage all our communication channels, e.g. Games Website, Discord, Facebook, Forums, Reddit, Steam, Twitter for one of our games

  • Collect user feedback and communicate it to the relevant stakeholder within Bytro

  • Your goal: Support all players so that they have the best possible gaming experience

We are looking to fill the following hours per week:

English and German Community Management: 20h
French Community Management: 20h

As compensation we are offering 11€ per hour and the scheduling of the hours is open to negotiation. This position requires regular on-site office visits. 

Preferred starting date: May 2022.


Your profile
  • Excellent knowledge of English and German or French

  • You are comfortable and capable of communicating on various digital platforms (Social Media, game chat, etc.) and audiences (1on1, small and big groups). 

  • You are able to empathize with our players’ viewpoints 

  • You are forward-thinking and choose your statements and actions accordingly.

  • You are open, friendly and a genuine team player

  • You are self-organized and self-motivated

NICE TO HAVE

  • Knowledge of additional languages

  • Previous community management experience preferably in gaming

  • You are a gamer yourself and you are passionate about our games or strategy games in general

What we offer
  • Flexible working hours

  • A work laptop will be provided

  • A healthy work-life balance with the option to work from home (even after COVID)

  • The chance to get insights into the game development industry

About us
Game development is our passion!

At Bytro we strive to develop high-quality strategy games and make them accessible for all players around the world. In our eyes game development is a promise for fun and entertainment – that’s what we live and aim for!

As part of the Swedish Stillfront group, we create grand strategy games that are played by over ​12 million players in 150 countries and 13 languages all over the world. Our office is located in Hamburg’s world-famous St. Pauli district, with a stunning 360° view of the harbor and the Elbe river and easy access to public transport.

Our staff is multicultural and international. We have flat hierarchies, open communication culture, and support the autonomous work of our agile working teams. We believe in efficient work where each of our employees contributes to the success of our games. ​Learn more about Bytro and watch ​our most recent ​company clip:

 

To enhance our great team we are looking for you! 
Your application
Thank you for considering a career at Bytro. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to jobs@bytro.com.

Please upload any documents that you want to include with your application. CV and cover letter are required, and you should also attach copies of your references and certificates.

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